The return / exchange conditions apply to goods purchased in Ak Gaýa offline stores and on Ak Gaýa social platforms.
1. The product was not in use (even once);
2. Preserved its presentation, seals, factory labels;
3. The consumer properties of the goods are preserved;
4. A document (CHECK / BILL) has been saved, confirming payment for the goods.
5.The return of the goods is carried out at the price of the goods at the time of purchase;
6. The return / exchange of goods is carried out to the outlet of KhO "Ak Gaya", in which it was purchased;
7. Your product is not included in the list of non-food products of good quality that cannot be returned / exchanged, namely:
You can return the goods you purchased within fifteen calendar days, not counting the day of purchase (the goods for which the warranty card is issued, the return terms are set in the warranty card).